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Below wide range of transactional and highly complex logistics processes can successfully be outsourced to a third-
Sales / Marketing
Customer service
Documentation
* Tariff Updates
* Marketing Collateral
* Campaign Management
* Rate Quotes
* Sales Reports
* Bookings
* Service / Rate inquiries
* Customer Advisory
* Pre-
* Cargo Tracking
* Web Help
* Cargo Claims
* BL / AWB / FCR / CMR processing
* Billing and Invoicing
* Customs Filing
* Tariff / Contract filing
* Data Transmission
* Compliance Checks
Operations
Finance
Origin / Destination agent
* PO Entry
* EDI gateway exception management
* Tracking Status Updates
* Vendor Performance Reports
* Operations Planning
* Vessel Performance
* Accounts Payable
* AR / Credit and Collections
* Disbursement Accounting
* General Ledger
* Bank Reconciliations
* Management Reporting
* Import / Export Manifest
* Collect charges
* Invoicing
* Import / Export Charges
* Agent Communication
* Agent Reconciliations